Did HP support explain why the printer not working?
No doubt, sure, HP support unveils to you in an easier way to ensure why your printer not printing. Thusly, first, you need to check the PC and switch have lost the affiliation, restart your system, and endeavor again to print any report. Also, moreover, mastermind the firewall that allows the association to talk with the ports. https://www.hpprintersupportpro.net/